Foodies! Now you can Sue Reviewers

Foodies! Now you can Sue Reviewers

Doing good has always been a challenge in today's world. As we know, online reviews are opinions. But earlier, the law used to sue for false statements, not opinions. Having an online reputation matters a lot for business nowadays. If a product is bad, and we paid money for it, we try to "bring justice" by warning others of the product's faults, so that fewer people fall for the broken promises and scams. But not everyone has this mentality though. Some intentionally write bad reviews, be it for a product, or restaurant.

Most of them are not genuinely inclined to write a review. The latest news is that the hospitality industry can now slap a lawsuit against food bloggers who have no certification/recognition from the national hospitality and try to defame a restaurant with bad reviews. The chairperson of the Hospitality Industry of India said, "Only 25 per cent of them are genuine. How can an engineer or an IT professional judge about food? It is like an engineer treating a patient and not a doctor".

Shambhu Sharan, executive chef, Emcure group said "A large number of restaurants are affected by the reviews which are often not genuine. People who call themselves as bloggers have skills to take good photographs and creatively write about the food. But that does not mean that they have knowledge about food, the chemistry behind it and also the gastronomical process".

If you're referring to reviews of restaurants and services, people love to complain but are slow to applaud. An opportunity to post a negative review affords a chance for revenge for bad service, bad food or insufficient response. Fake reviews are indeed a growing problem for those who own a business. Especially in the online world, it's extremely easy to create a new account and leave a negative review, regardless of whether you've gone to the place or not. The new law is to curb such false reviewers and this will help inducing authenticity to a great extent.